fitness data
Insurance

An insurance discount for your fitness data is a bad deal in the long run

John Hancock Insurance, the US division of Canadian insurance company Manulife, came under scrutiny last month for offering lower premiums to individuals who agreed to share their fitness tracking data with the company. It’s another example of the new era of information capital, in which companies commercially benefit from users’ data. Aside from health data, […]

Insurance
Insurance

Identity crisis: the insurers moving away from insurance

Insurance companies have always faced a persistent and intractable problem: their customers do not like them very much. It is the natural consequence of a relationship that only sparks into life when something unpleasant happens. So some in the industry have come up with a solution to the problem: stop being conventional insurance companies. Be “services” groups instead […]